How to transform your e-commerce into a Marketplace?
Discover how to limit the various impacts of a Marketplace project on your organisation.
From information systems to change management ans customer experience, our Marketplace experts will give you the keys to a successful project, with an optimised time-to-market!
What you will learn in this webinar:
✔︎ Creating a marketplace from your existing e-commerce system or not: the differences to take into account.
✔︎ The applications of your information system impacted by your Marketplace project.
✔︎ How to manage the change to limit the impact of the project on your organisation?
✔︎ How to integrate a cross-channel customer experience into your marketplace? Case-study: the Auchan Marketplace
Speakers who are experts in Marketplace topics
Vikram Ramdul, COO @Marjory
Vikram Ramdul has over 15 years of experience in e-commerce and marketplaces. He has participated in the launch of many B2B and B2C Marketplaces such as La Redoute, Alltricks and Accor.
Vikram is involved in the technical and functional framing phases as well as in the operation phase of Marketplaces powered by Marjory.
Emilie Queste, Functional Consultant @Marjory
Emilie Queste has more than 10 years of expertise in e-commerce and Marketplaces. She has worked for La Redoute at the time of the launch of the Marketplace, for Ceetrus and for Ollca.
As a former Marketplace key account manager, Marketplace partnership manager and Marketplace project manager, Emilie knows the issues involved in setting up a Marketplace model.
Our guest, Pierre-Alain Baly, CEO @1up Agency
Pierre-Alain Baly is a recognised expert in omni-commerce transformation projects. He started out as an e-commerce director for several large companies and then became Head of Partnerships and Commissioned Activities at Auchan Retail France, where he was responsible for cross-channel and white labels.
Today, he founded and manages 1up Agency, which assists companies in their omni-commerce transformation projects.
